Quality and Convenience: Services You Can Rely On

Our Worldwide Members benefit from our ability to pay contracted providers directly for services. Now you can access care outside of the U.S., without hassles or red tape.

Claims Process outside the U.S. (1-2-3)

We contract with world class providers in over 180 countries. By visiting a contracted doctor or facility, we are able to arrange Direct Pay* and help members avoid paying up front for services.

4 easy options to arrange medical services and enjoy Direct Pay::

  1. Download the mPassport app and schedule your appointment
  2. Visit our Member Services area and log in
  3. Call 1 + 610-254-8771 for assistance
  4. Email globalhealth@hthworldwide.com with your request

*Please note: Direct Pay may not be available in every situation.

You are free to use providers outside of our community. When you do so, please pay for outpatient services and submit a claim to us. Upon request, we will make our best effort to arrange Direct Pay with a non-contracted facility.

Claim Form: Outside the U.S. Claim Form

Claims Process inside the U.S. (Broad, Deep PPO Access)

When inside the U.S.*, members have cashless access to a large PPO network in all fifty states.

You are free to use providers outside of the Network. Most providers will bill us directly in these instances. Use of a non contracted provider may result in a reduction in benefits.

Claim Form: Inside the U.S. Claim Form

Additional Information and Resources

For claims submission instructions, visit: Claim Submission

Questions? To check status of a claim:

Call toll-free from the US 855.481.6647; OR collect from outside the US +1.610.254.5850 OR
Email: customerservice@geo-blue.com