Physician Appointments
HTH has contracted with highly-qualified physicians in over 180 countries to provide care to HTH members. These physicians bill HTH directly for covered services when the services are pre-authorized and guaranteed by HTH in conjunction with HTH's appointment scheduling service. Please note, direct billing may not be available in all situations.
HTH members can request appointments with HTH contracted physicians outside the United States by submitting an online Appointment Scheduling request, contacting HTH 24/7 at +1 610 254 8772 or emailing globalhealth@hthworldwide.com.
If HTH members seek treatment from an HTH-contracted physician without notifying HTH in advance, the physician will expect payment in full at the time of service. Members who elect to pay the physician at the time of service should request an itemized invoice and receipt from the physician and must submit these documents with a claim form (see below) to HTH for reimbursement of covered charges.
HTH members are free to seek care from any physician. If the physician is not contracted with HTH, the member should pay the physician at the time of service and submit a claim to HTH.
Planned Hospital AdmissionsHTH can assist members with access to over 600 leading international medical centers called HTH Partner Facilities, which have agreed to bill HTH directly for pre-authorized inpatient services. These facilities are identified in the CityHealth Profile with an HTH logo. Please note, direct billing may not be available in all situations.
To arrange for an HTH Partner Facility to bill HTH directly, members must contact HTH by emailing globalhealth@hthworldwide.com or by calling +1 610 254 8772 The request should be made at least 2 business days prior to scheduled treatment. If HTH members seek treatment at an HTH Partner Facility without notifying HTH in advance, the Facility will expect payment in full at the time of service.
Download Global Citizen claim formFollowing the steps below will help us processing your claim as quickly as possible. Submitting an incomplete form will result in delays in the payment of your claim.
| 1. Patient's Name | |
| 2. Insured's Name | |
| 3. Charges Incurred | |
| 4. Diagnosis | |
| 5. Date of Service |